Sample frameDay 219·Innovation · Openness

Good morning. You're storing finished work you've already decided not to sell. Somebody out there would ship it tomorrow.

Innovation.

Open Innovation

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The question

Add up what your business has paid to develop and then decided not to ship — and then ask how many of those things you've ever offered to anybody, at any price, on any terms?

The idea

Henry Chesbrough was teaching at Harvard Business School when he published Open Innovation: The New Imperative for Creating and Profiting from Technology in 2003, and the book named a shift that had already happened to corporate research without anyone announcing it. The closed model assumed a company invented, developed and commercialised its own ideas, and that the best people in your field worked for you. Chesbrough's evidence against it was Xerox, which he had studied in detail: thirty-five technology projects left the company as spin-offs once internal funding ended, eleven of those went on to become public companies in their own right, and by his reckoning the eleven were together worth roughly twice Xerox itself. Xerox hadn't failed to invent. It had failed to notice what its own business model couldn't carry out of the door. Everyone now agrees, at least out loud, that useful knowledge lives outside the building, and whether to buy it or build it is an old question with a decent answer. The direction almost nobody runs is the other one, and not running it costs money in a way that never shows up as a line item.

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