Sample frameDay 053·Strategy · Choices

Good morning. You cannot win everywhere. Today you choose your field.

Strategy.

Where to Play, How to Win

5 min read·Apply by lunch

The question

Name three markets, segments or customer types you have explicitly decided not to serve — and if the list is empty, or only contains places you could never have won anyway, why haven't you made the choice that everything else in your strategy depends on?

The idea

A.G. Lafley ran Procter & Gamble as chief executive through one of its strongest periods; Roger Martin, then dean of the Rotman School of Management, was his longtime strategy advisor. Playing to Win (2013) distilled their decade of work together into five linked choices: what winning looks like, where to play, how to win, what capabilities that requires, and what management systems sustain it. The heart of the cascade is the middle pair. Where to play chooses the field — which segments, geographies, channels and price tiers you will compete in, and by implication which you will not. How to win names the advantage that makes you the buyer's choice on that field. The trap is refusing the first choice: playing everywhere feels safe and guarantees advantage nowhere, because capabilities spread across every field are decisive on none. Most people treat where-to-play as a list that only ever grows. Lafley's P&G treated it as the choice that made the others possible — most famously moving Olay out of a fight it was losing and into premium skincare sold where P&G was strongest: the mass retail shelf.

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