Every network product launches into an empty room. The only decision that matters is how small you made the room.
Growth.
The Cold Start Problem
Picture the last thing you launched that only works when other people are already on it — a marketplace, a community, a referral programme, an internal tool — and ask who was in the room on day one: was there a single group, however small, for whom it already worked without one more person joining? If there wasn't, the launch was a hope with a budget attached. Standing that group up is the actual work, and it costs far less now than after the relaunch.
Uber launched city by city, and it had no choice: a rider in Chicago is worth nothing to a driver in Boston, so the company ran the same painful standing start hundreds of times rather than once. Andrew Chen ran rider growth there through those years, and the book Day 69 lifted the atomic network from is his. Day 69 gave you the escape and made you name your own smallest self-sustaining group. What it didn't give you is what standing one up costs, which is the whole of this morning. Below a certain density a network effect runs backwards: every new user arrives to find nothing happening, leaves, and their leaving makes the room emptier for whoever comes next. So a launch isn't a marketing problem. It's a manufacturing problem, and what you're manufacturing is density inside a specific, connected set of people — usually by hand, usually at a price you have to cap before you start, and never only once. The trap is launching thinly to everyone at once. It produces a respectable user count and no network anywhere, because coverage isn't density, and only one of the two compounds.
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